Privacy Policy

Who we are

Chaatwala Indian Restaurant
Location: 5/59 Belar Street, St Marys, NSW Australia 2760
Website: https://chaatwala.com.au/about/

Introduction

Welcome to Chaatwala Indian Restaurant. We respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and share your personal data when you visit our website, create a profile, order food, leave comments, and review our food items.

Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: When you create a profile, store payment methods, and place orders, we collect your name, address, phone number, email address, and payment information.
  • Order Information: Details of the food items you order, including any specific preferences or dietary requirements.
  • Comments and Reviews: Information you provide when you leave comments on posts or reviews of food items.
  • Technical Data: Information about your device, browser, and how you use our website, collected via cookies and similar technologies.

How We Use Your Information

We use your personal data for the following purposes:

  • Account Management: To create and manage your profile on our website.
  • Order Processing: To process and deliver your orders, including payment processing and order confirmations.
  • Customer Service: To communicate with you regarding your orders, respond to inquiries, and provide customer support.
  • Feedback and Improvement: To collect feedback and improve our services, menu, and website.
  • Marketing: To send promotional emails about our restaurant, new menu items, and special offers (you can opt out at any time).
  • Legal Obligations: To comply with applicable laws and regulations.

How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: With third-party service providers who assist us in operating our website, processing payments, and delivering orders.
  • Legal Compliance: When required by law, to comply with legal processes or to protect the rights, property, or safety of Chaatwala Indian Restaurant, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete personal data.
  • Deletion: Request the deletion of your personal data when it is no longer needed for the purposes for which it was collected.
  • Objection: Object to the processing of your personal data for direct marketing purposes.
  • Data Portability: Request the transfer of your personal data to another service provider.

Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information on how we use cookies, please see our [Cookie Policy].

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Chaatwala Indian Restaurant
5/59 Belar Street, St Marys, NSW Australia 2760
Email: [email protected]
Phone: +61 (02) 9623 1161